Autosave failed silently during a long session and recovering drafts from the local cache was not possible at all. Open source claims turned out to apply only to a stripped down community edition missing every feature anyone would want. No way to delete my data from their servers after cancellation despite a privacy policy that claims otherwise.
Mobile parity is real and I can actually complete the same tasks on my phone that I do at my desk. I found my new favorite productivity app and it only took one weekend of real usage to decide.
Billing dashboard shows usage from last month but current month data lags by several days so forecasting is hard. Decent import tool brought in most of my data however images and embedded tables did not survive cleanly.
Codebase appears clean because the UI never surprises me with inconsistent behavior between windows and dialogs. This hits the sweet spot between powerful and approachable without forcing me to read a thick manual.
After switching from a bloated enterprise tool my morning routine finally stopped including a reboot.
Even on a six year old laptop this stays snappy and never spins up the fans like competing apps do. A thoughtful onboarding flow walked me through the useful features without burying me in modal popups. Uptime has been rock solid for the entire year I have been paying for the professional tier.
Zero accountability from the team when a vulnerability was disclosed and the fix shipped only after public pressure. Buggy desktop client leaks file handles until my operating system refuses to open new windows and forces a reboot.
Battery impact is barely measurable even when I leave the app running in the background all day long. Importing from an old competitor pulled every tag folder and attachment across cleanly within a few minutes.
Free tier is generous enough that I used it for three months before finally paying because I wanted to support them.
Great sense of restraint in the feature set which keeps the sidebar from becoming the usual overwhelming menu wall.
Easy on the eyes with sensible defaults for typography line height and contrast that work out of the box.
A quiet revelation to realize my morning startup script now takes seconds instead of the minute it used to require. Converted my whole team in two weeks because the shared workspace features removed friction we did not realize we had.
I cancelled a long running competitor subscription within a week because this covered every real workflow I had.
Even without an account I could try the full feature set in a sandbox before committing a single email address.
Great fit for a small team because permissions are granular without turning admin work into a second job. Shipping updates monthly without breaking existing automations is rarer than it should be and I truly appreciate it. After switching from a bloated enterprise tool my morning routine finally stopped including a reboot.
Snapshots every few minutes recovered an entire chapter after a careless undo chain ate my changes. Cross platform really means cross platform here and even the Linux build has feature parity with the Mac version.
Tags combined with filters give me a flexible organization system that beats the folder structure I abandoned.
A quick glance at the activity log shows exactly who changed what and when which my auditors loved.
I am still deciding if this is my daily driver because the keyboard support is uneven between views.
Zero bloat is a design philosophy you can feel in every menu and every settings panel.
Documentation is thin in exactly the places where the product behavior is least obvious to newcomers. Workable but not elegant describes most of my sessions and the elegance I crave shows up only occasionally. I like the ideas here however the execution lags behind the vision in several important areas.
A critical security advisory was handled by posting a vague forum thread rather than contacting affected users.
Offline mode genuinely works and I kept getting things done on a long flight with no internet connection at all.
Linux build does not feel like an afterthought and the maintainers respond to issues on the tracker within days.
Automation triggers hook into my existing shell scripts without any wrapper code which keeps my toolchain simple.
Fast enough for anything I throw at it including nested outlines and documents with hundreds of embedded images. Developer updates include changelogs that explain tradeoffs honestly rather than hiding regressions behind marketing language.
Diff view for revisions is clear enough that non technical teammates can actually review changes without my help.
After a sync conflict the app silently deleted my notes without producing any backup copy I could recover. Memory usage climbed past four gigabytes with a dozen notes open which crashed my browser tabs in parallel.
Workspace templates clone an entire project structure in one click which cut our client kickoff from hours to minutes.
It scales smoothly from my solo projects up to our shared startup workspace without any pricing surprises. File transfer speeds surprised me when moving a ten gigabyte archive between my two machines over the local network. Productivity jumped once I set up the shortcuts and templates for recurring report writing on Monday mornings.
This holds its own against far more expensive incumbents while charging a fraction of their monthly price. A quick glance at the activity log shows exactly who changed what and when which my auditors loved.
Support never replied to three different tickets opened over two months about a login loop that still happens today.
Default export produces files I can archive without worrying about reading them a decade from now.
Buggy desktop client leaks file handles until my operating system refuses to open new windows and forces a reboot.
Converted my whole team in two weeks because the shared workspace features removed friction we did not realize we had. Autosave quietly rescued a three hour draft after a power outage took down my whole desk.
Markdown support is complete including footnotes tables and code fences with syntax highlighting that actually matches my editor.
Developer updates include changelogs that explain tradeoffs honestly rather than hiding regressions behind marketing language. Several hidden shortcuts in the help menu transformed how fast I move through long documents.
Dark theme uses proper contrast ratios so my eyes feel fine after an eight hour editing marathon. Mobile sync completed within a few seconds every time which has not been my experience with similar apps.
Impressive onboarding did not drag on and left me with a working project rather than a tour of settings. Even on a six year old laptop this stays snappy and never spins up the fans like competing apps do.
Export to a local git repository preserved history metadata so I have real version control over my notes. Impressive onboarding did not drag on and left me with a working project rather than a tour of settings.
Documentation actually makes sense and the examples drop into my project with only minor edits. Clear release notes include migration steps for every breaking change which saved us during the last major upgrade.
Shipping updates monthly without breaking existing automations is rarer than it should be and I truly appreciate it. I cancelled a long running competitor subscription within a week because this covered every real workflow I had.
Pdf export preserved every heading hyperlink and footnote exactly as it looked in the editor pane. Being able to run the same binary on every operating system removed a surprising amount of friction from onboarding.
Searching across attachments pulled quotes from pdf invoices as reliably as from plain text notes. I used to live in spreadsheets and this replaced that entire workflow with something far easier to maintain. No telemetry by default meant I did not have to spend an afternoon disabling tracking before starting work.
Automations save my evenings since recurring reports now generate and ship themselves while I actually eat dinner. Zero bloat is a design philosophy you can feel in every menu and every settings panel.
Being able to run the same binary on every operating system removed a surprising amount of friction from onboarding. Export options cover every format I care about from markdown to rich text to a tidy pdf.
This hits the sweet spot between powerful and approachable without forcing me to read a thick manual.
Billing surprise this quarter was not malicious but the plan page is confusing enough that it probably happens often. An integrated terminal is a nice touch but it does not fully replace my existing shell for anything complex.
Templates saved me hours this week alone because the project boilerplate matches our internal style guide exactly. Being open source gave me the confidence to self host once we grew past the hosted plan.
Perfect for daily workflow in a way that very few tools achieve without demanding significant customization first. Live cursors and comments on long documents feel smoother than any wiki I have used in the past decade.