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Reviews (11,149)

DW
David WestVerified
Oct 16, 2026

Pet-friendly stay done right

Check-in took under two minutes because the front desk clerk had our key waiting and offered a complimentary upgrade. A broken outlet in our suite was replaced within thirty minutes of my call to the front desk at eleven at night.

MW
Madison WilsonVerified
Oct 15, 2026

Loyalty points actually paid off

Pet-friendly meant pet-welcomed here, with a water bowl, a treat jar at the desk, and a map of nearby dog-friendly cafés.

SB
Susan ButlerVerified
Oct 14, 2026

Clean sheets and quiet halls

Our rental included free second-driver registration, unlimited mileage, and a decent dash-mounted phone holder we didn't expect. A full day tour with lunch, boat ride, and two museum entries was still cheaper than any single excursion in the city.

GV
George van BurenVerified
Oct 16, 2026

Shuttle driver was fantastic

I was charged exactly the amount I was quoted at booking, with no mystery resort fee or city tax tacked on later. A toddler-friendly tour sounded impossible, but the guide carried snacks, told silly jokes, and never once lost the group's attention.

MP
Marilyn PriceVerified
Oct 15, 2026

Smoothest flight in years

An unexpected flight cancellation turned into a free hotel night and dinner voucher before I had even reached the service desk. Our rental SUV had working AC, decent tires, under ten thousand miles, and a fresh interior that smelled only of soap.

DW
Dorothy WeinsteinVerified
Oct 16, 2026

Rental agent waived extra fees

Our transfer driver tracked the flight himself and was waiting past security with a sign and a bottle of chilled water.

GR
Gregory ReedVerified
Oct 14, 2026

Comfortable seats on long haul

Our shuttle driver insisted on helping with every bag and knew a backroad that shaved twenty minutes off the usual airport run.

DM
Dominic Meyer
Oct 16, 2026

Charming inn with warm staff

Our tour van had working seatbelts, air conditioning that actually cooled the back row, and a driver who never once texted. A simple booking app actually worked offline on the plane and saved me from a nasty roaming bill in another country.

RT
Rachel TurnerVerified
Oct 13, 2026

Snorkeling tour was spectacular

I was traveling with a service animal and nobody at the hotel, airport, or tour company made it feel like an exception.

KR
Keith RussoVerified
Oct 13, 2026

Nice views, loud hallways

This hotel sits in a convenient spot, though the convenience comes with constant traffic noise that the double-pane windows barely dampen. I would stay again if the price were right, but at full rate I'd probably look for a hotel with a better breakfast spread. A decent flight overall, but the entertainment system on my seat was broken and nobody mentioned any kind of credit for it.

IP
Irene PascualVerified
Oct 13, 2026

Taxi fare was fair

Our guide stopped the tour van to point out a wild family of monkeys and let us watch for a full ten minutes. This boutique inn only has twelve rooms, and by the second morning the owner knew how we each took our coffee.

CR
Carolina ReisVerified
Oct 14, 2026

Resort fee actually earned it

Priority boarding actually meant something because the gate agent held non-priority passengers back until our group had fully boarded. Our dive tour had small groups, newer gear, and a boat captain who treated safety briefings like he genuinely cared about us.

SC
Salvador CanoVerified
Oct 13, 2026

Beachfront view sold it

Housekeeping noticed my daughter had a cold and left extra tissues, bottled water, and a sweet handwritten note on the pillow. Chauffeur service picked us up in a clean sedan, waited patiently when our dinner ran long, and tracked us by phone unobtrusively.

SB
Sandra BautistaVerified
Oct 15, 2026

Easy mobile check-in

A sunrise balloon tour felt safer than I feared because the pilot briefed us thoroughly and the ground crew knew exactly where to meet.

LM
Laura MendesVerified
Oct 15, 2026

Pool great, breakfast meh

A standard tour at a fair price, though the guide read from a script and didn't really engage with questions from the group. Our room was clean enough and the bed was comfortable, though the Wi-Fi dropped every twenty minutes which made working frustrating. I booked through a popular site and the price was fine, but refunds took eighteen days to show up after a canceled reservation.

AN
Amanda NegrãoVerified
Oct 13, 2026

Breakfast buffet worth it

An airport shuttle came every ten minutes without fail, and the drivers announced each hotel stop clearly over a working speaker.

TB
Teresa BrancoVerified
Oct 14, 2026

Hidden resort fee shock

Our flight was delayed six hours with zero updates, no vouchers, and a gate agent who literally shrugged when I asked for information.

CA
Carlota AlmeidaVerified
Oct 12, 2026

Day tour perfectly paced

A full day tour with lunch, boat ride, and two museum entries was still cheaper than any single excursion in the city.

EV
Emma van den Berg
Oct 12, 2026

Travel insurance paid out fast

Breakfast had fresh fruit, real omelets made to order, and a decent espresso machine that was somehow never crowded.

JP
Joris PostVerified
Oct 13, 2026

Housekeeping replaced towels promptly

An honest tour operator warned us ahead of time that the main site was closed and rerouted the day to a better one.

GE
Grace EllisVerified
Oct 13, 2026

Perfect pool for the kids

Our room overlooked a quiet garden instead of the parking lot, and I slept better than I have in weeks at home. An honest tour operator warned us ahead of time that the main site was closed and rerouted the day to a better one.

JC
Jacob CameronVerified
Oct 14, 2026

Group tour kept pace nicely

Smooth touchdown, friendly deplaning, and bags on the belt within eleven minutes of block-in, which is somehow still a rare win. Our room came with a small espresso machine, two bottles of still water, and a handwritten card from the housekeeper by name.

IB
Iona ByrneVerified
Oct 12, 2026

Rental SUV was pristine

A simple booking app actually worked offline on the plane and saved me from a nasty roaming bill in another country.

SD
Sophie DavisVerified
Oct 13, 2026

Family suite was spacious

I was traveling solo and the hotel staff checked in on me daily, which I appreciated far more than I expected to.

ET
Ethan TaylorVerified
Oct 11, 2026

Great value for the price

I paid budget prices and still got blackout curtains, a firm pillow option, and a shower with pressure like a car wash.

MV
Mairi VaughanVerified
Oct 11, 2026

Smooth airport transfer

A rooftop pool with heated water, a quiet bar, and no music after ten made it the best evening of the whole trip. I paid budget prices and still got blackout curtains, a firm pillow option, and a shower with pressure like a car wash.

LD
Lily DalyVerified
Oct 13, 2026

Lounge access made it

Our concierge made a dinner reservation at a famously booked-out restaurant and refused any tip beyond a sincere thank-you note. Our rideshare pulled up before I finished putting my phone away, and the driver had cold water bottles for us.

IC
Isaac CarterVerified
Oct 13, 2026

Concierge saved our trip

Chauffeur service picked us up in a clean sedan, waited patiently when our dinner ran long, and tracked us by phone unobtrusively. I was skeptical of the walking tour, but the guide paced it perfectly and we ended at a café she personally knew. I was traveling solo and the hotel staff checked in on me daily, which I appreciated far more than I expected to.

MH
Mairead HallVerified
Oct 11, 2026

Comfortable overnight layover

Housekeeping replaced our beach towels twice a day without being asked and always folded them into little swan shapes. Priority boarding actually meant something because the gate agent held non-priority passengers back until our group had fully boarded.

MR
Mia RussellVerified
Oct 11, 2026

Scenic drive route recommended

I needed a last-minute change and the booking site processed it with no fee because of a loyalty tier perk. This airline served a hot meal on a two-hour hop and didn't charge for a drink, which felt almost old-fashioned.

LM
Logan MackenzieVerified
Oct 13, 2026

Chauffeur service was superb

The pilot came out before takeoff to shake hands with kids on their first flight, which my son will remember forever. I needed a last-minute change and the booking site processed it with no fee because of a loyalty tier perk.

CR
Catriona RyanVerified
Oct 11, 2026

Local guide shared hidden gems

I had back pain and the hotel sent up a lumbar pillow, a heating pad, and an ice bucket within fifteen minutes of asking. A gluten-free guest in our group was offered a dedicated menu at breakfast, and the chef came out to confirm each dish. Rental pickup was ten minutes door to door because the paperwork was ready and the car was pulled up and running.

AB
Ava BakerVerified
Oct 12, 2026

Driver knew the shortcuts

Our hotel kept a sunset-time card at the desk and texted guests twenty minutes before, so nobody missed the view off the rooftop.

MB
Mason Brown
Oct 10, 2026

First-class upgrade worth every mile

A quiet floor request was taken seriously because every door around us was propped open as a staff cleaning signal, never slammed. I use a wheelchair and the staff had the accessible shower bench set up before I even opened the room door.

EP
Eimear Powell
Oct 10, 2026

Business lounge was quiet

A single desk agent handled our group of six with such calm efficiency that I wrote her name down to compliment her later.

IB
Isla BurkeVerified
Oct 11, 2026

Night tour felt magical

Our rental SUV had working AC, decent tires, under ten thousand miles, and a fresh interior that smelled only of soap.

LS
Lucas ShawVerified
Oct 10, 2026

Spotless cabin and crew

Loyalty points covered the whole stay including the resort fee, which honestly felt like the first time a program paid off. I was charged exactly the amount I was quoted at booking, with no mystery resort fee or city tax tacked on later.

GW
Grainne WoodVerified
Oct 11, 2026

Price match honored quickly

Our room was spotless, the bedding felt genuinely luxurious, and street noise never once reached us from the floor below. I had a middle seat on a packed flight, and the person beside me offered the aisle because I mentioned a bad knee.

AW
Amelia WattsVerified
Oct 12, 2026

Housekeeping went above and beyond

I booked the cheapest tour on offer and still got an air-conditioned van, bottled water, and an English-speaking guide for six hours. Smooth touchdown, friendly deplaning, and bags on the belt within eleven minutes of block-in, which is somehow still a rare win.

AG
Alexander GrantVerified
Oct 9, 2026

Rental car ready instantly

I needed a doctor at midnight and the front desk had one in the lobby within forty minutes with no fuss.

AW
Aisling WalshVerified
Oct 11, 2026

Upgraded to a suite

A guided night tour of the old town felt magical because the guide dimmed her flashlight and let the lamps do the work.

OH
Olivia Harrison
Oct 11, 2026

Hotel room exceeded expectations

I slept the entire red-eye because the seat reclined far enough and the cabin stayed dim with proper noise-canceling earbuds provided. I was traveling with a service animal and nobody at the hotel, airport, or tour company made it feel like an exception. I appreciated that the airline served food that actually tasted like food instead of the usual cardboard tray from economy.

JD
Joseph DaviesVerified
Oct 10, 2026

Family-run hotel with heart

I was skeptical of the walking tour, but the guide paced it perfectly and we ended at a café she personally knew.

CB
Clodagh BevanVerified
Oct 10, 2026

Lounge food surprisingly good

I was dreading the overnight connection, but the lounge had reclining pods and the staff kept the coffee hot the entire time.

IF
Iwan Fitzgerald
Oct 10, 2026

Flight canceled, no rebooking

An unprepared tour guide read from a printed page, got basic facts wrong, and lost us on a side street for twenty minutes.

BR
Benjamin Richards
Oct 11, 2026

Flight uneventful, snack skipped

I liked our tour guide, but she rushed the last two stops and skipped the market we had specifically paid extra to visit.

FH
Fionnuala HarrisVerified
Oct 8, 2026

Red eye better than expected

Our hotel had a lending library of umbrellas, chargers, and even board games, which saved us from a very rainy afternoon. A sunrise balloon tour felt safer than I feared because the pilot briefed us thoroughly and the ground crew knew exactly where to meet.

OC
Owain ChapmanVerified
Oct 10, 2026

Rideshare pickup under three minutes

I had a birthday during the stay and found a small cake and sparkling juice waiting in the room that evening. I had a long layover and the airline gave me a free city tour voucher I didn't even know existed until check-in.

SH
Samuel HendersonVerified
Oct 9, 2026

Shuttle ran like clockwork

Beds were so comfortable that we ordered the same mattress once we got home, which has never happened to us before.

SO
Sinead O'ReillyVerified
Oct 8, 2026

Luggage arrived with us

A gorgeous ocean view greeted us at sunrise, and the balcony furniture made it the best morning coffee of the whole trip.