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SimpliSafe

Verified

DIY home security

Home & GardenBoston, USsimplisafe.com
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Reviews (3,412)

LC
Lucas CraigVerified
Oct 15, 2026

Price fair quality average

I like the dresser overall but the drawer glides stick on humid days.

MG
Max GibsonVerified
Oct 14, 2026

Comfortable enough for price

Chimney sweep was thorough enough but tracked soot into the hallway despite laying down a cloth. Hardwood floor refinishing looks good from a distance but there are visible seams in a few spots. Painter was skilled but overshot the quoted timeline by nearly a week with little communication.

OB
Oscar BuchananVerified
Oct 15, 2026

Comfortable sleep night one

Appliance repair tech diagnosed the washer in minutes and had the parts on the truck ready to install.

AF
Alba Ferguson
Oct 14, 2026

Smart lock locked me out

Range hood vibrated so hard it loosened the mounting screws and we had to brace it to the cabinet ourselves.

SD
Seren DavidsonVerified
Oct 13, 2026

Rug exceeded my expectations

Furniture store honored a price match without any fuss and threw in free white glove delivery. A locksmith rekeyed every exterior door, including the garage, in under an hour. Our new sectional arrived two days early and the delivery team placed it exactly where we asked without a scratch on the walls.

CM
Catriona Munro
Oct 14, 2026

Window cleaning streaky spots

Our new sofa is comfortable but the delivery team scratched the hallway wall and never offered to touch it up. Oven heats fine but the control panel light burned out within a few months and replacing it is expensive. Pool service does a decent job but has shown up on the wrong day twice this month.

BM
Brid McGregor
Oct 13, 2026

Carpet cleaner shrunk rug

Handyman charged for materials he never installed and the invoice line items do not match what he actually did. Smart hub bricked itself after an auto update and the only support option was a chat bot that could not help. Vacuum died after two months of light use and customer support kept transferring me without resolution.

AS
Aoife SinclairVerified
Oct 13, 2026

Gorgeous craftsmanship on dresser

I am genuinely impressed by how well the dishwasher cleans baked on lasagna without any pre rinsing.

AH
Alice Henderson
Oct 13, 2026

Landscaper killed my shrubs

Handyman left exposed wiring in a wall and I had to pay a licensed electrician to fix it safely.

JG
Jessica GrantVerified
Oct 13, 2026

Window cleaning was spotless

Sofa cover zipper is heavy duty and the cushions have been machine washable without any shrinkage.

LM
Lily MackenzieVerified
Oct 10, 2026

Furniture assembly flawless

A plumber showed up within the two hour window, cleared the clog, and left the bathroom cleaner than he found it. Interior designer helped me pick a palette, a sofa, and lighting that pull the whole living room together.

BC
Bryn CameronVerified
Oct 10, 2026

Furniture arrived damaged

HVAC installer undersized the unit, the house never cools below seventy five, and no one will come back to fix it. Lawn crew ran over the sprinkler heads twice and the company billed me for the time they spent apologizing.

DR
Diarmuid RossVerified
Oct 9, 2026

Lawn care crew excellent

Pest exclusion work sealed every soffit gap and we have gone a full year rodent free. Our new refrigerator fit the awkwardly tight opening and the installer trimmed the doorframe without charging extra.

DF
Darragh FraserVerified
Oct 9, 2026

Cabinet refacing stunning

Patio heater warms a surprisingly wide circle and runs for hours on a single propane tank.

RR
Rory Robertson
Oct 9, 2026

Fast appliance repair visit

Patio furniture survived two coastal winters without a hint of rust thanks to the powder coated frames. Installers removed the old dishwasher, hauled it away, and had the new one washing dishes within an hour of arrival.

JS
Jacob StewartVerified
Oct 8, 2026

Transformed our living room

Light fixtures arrived packaged with care and the installer leveled every one so the shades line up perfectly.

SC
Samuel CampbellVerified
Oct 8, 2026

Sofa collapsed in weeks

Oven thermometer runs fifty degrees cool and three service visits later it still is not fixed. Window cleaner cracked a pane with his squeegee pole and his insurance claim form has gone unanswered.

JM
James MacDonaldVerified
Oct 7, 2026

HVAC tune up perfect

Our new ceiling light switched on with Alexa the moment the installer finished and the color temperature is lovely.

NB
Noah BrennanVerified
Oct 7, 2026

Pool service always on time

Reupholstery brought my grandmother's armchair back to life and the fabric choice looks better than the original.

BS
Beatrice SheridanVerified
Oct 7, 2026

Beautiful solid wood table

Washer and dryer pair handles comforters, work clothes, and delicates in cycles short enough to run back to back.

MK
Megan KavanaghVerified
Oct 8, 2026

Sofa feels like a cloud

Carpet installer moved every piece of furniture, took away the old padding, and we were back to normal by dinner. Smart smoke detector linked to my phone and gave me an early warning when I burned toast two states away.

CK
Clodagh KeaneVerified
Oct 7, 2026

Hardwood floors look amazing

Appliance delivery team unboxed, inspected, and tested the new washer before leaving the house. Chimney sweep brought a HEPA vacuum, drop cloths, and a camera inspection that caught a cracked flue tile.

OF
Orla FlynnVerified
Oct 6, 2026

Oven heats evenly now

Smart lights were paired with my hub in under ten minutes and the scenes make movie night feel like a theater. Sofa cover zipper is heavy duty and the cushions have been machine washable without any shrinkage. A smart sprinkler controller cut my water bill noticeably by adjusting to actual weather instead of a timer.

BN
Bella NolanVerified
Oct 7, 2026

Doorbell cam works perfectly

Driveway sealing crew prepped every crack, applied two coats, and the finish still looks fresh a year later. A smart sprinkler controller cut my water bill noticeably by adjusting to actual weather instead of a timer.

CF
Chloe Fitzgerald
Oct 4, 2026

Oven never heated right

Deep cleaning service skipped the bathrooms I specifically pointed out and charged full price for the visit. Rug shed so heavily that the vacuum clogged within minutes and the pile looks threadbare already.

CB
Charlotte Burke
Oct 6, 2026

Vacuum died after two months

Window cleaner cracked a pane with his squeegee pole and his insurance claim form has gone unanswered. Oven thermometer runs fifty degrees cool and three service visits later it still is not fixed.

AD
Amelia DalyVerified
Oct 5, 2026

Light fixtures are stunning

Handyman repaired the drywall, repainted it, and matched the texture so well I cannot find where the hole was. Light fixtures arrived packaged with care and the installer leveled every one so the shades line up perfectly. Our dining table arrived with every piece labeled, every bolt bagged, and assembly took under thirty minutes.

HC
Hamish Connolly
Oct 3, 2026

Washer loud but cleans

Mattress is comfortable but firmer than the website led me to believe and the trial return process was a hassle.

PC
Padraig CarrollVerified
Oct 3, 2026

Tile grout cleaning amazed me

I ordered a sectional online and the chat support actually helped me measure my stairwell before purchase.

CM
Conor McLoughlin
Oct 2, 2026

Pest control actually worked

HVAC filter subscription means I never forget to swap it and the airflow has stayed strong all season.

RM
Riley Moore
Oct 4, 2026

Fridge runs whisper quiet

Hardwood floor refinishers covered every piece of furniture, sealed off the rooms, and the finish is glassy and even.

MQ
Mason QuinnVerified
Oct 2, 2026

Painters did meticulous work

Doorbell camera captures packages, visitors, and the occasional raccoon with crisp detail even at night. Fireplace service technician cleaned the burner, replaced the thermocouple, and the pilot lights on the first try.

FM
Finley MurrayVerified
Oct 1, 2026

Quick plumbing fix same day

A smart sprinkler controller cut my water bill noticeably by adjusting to actual weather instead of a timer. Pest control actually solved the ant trail along the kitchen baseboard and followed up a month later for free.

HL
Henry Lynch
Sep 30, 2026

Great value king frame

Rug pad kept the new runner from slipping and added a surprising amount of cushion to the hallway. Furniture store honored a price match without any fuss and threw in free white glove delivery.

EK
Elowen Kennedy
Oct 2, 2026

Fireplace repair never finished

Blinds snapped at the top rail the first time I pulled them up and installer refused to come back under warranty. Mattress sagged within sixty days and the warranty claim has been bounced between departments for weeks.

NO
Nia O'Donnell
Oct 1, 2026

Appliance repair was awful

Smart hub bricked itself after an auto update and the only support option was a chat bot that could not help. Handyman charged for materials he never installed and the invoice line items do not match what he actually did.

MG
Mairead Gallagher
Sep 30, 2026

Smart hub bricked itself

Mattress protector tore along the seam the first time it went through the dryer on the recommended setting. Gutter guards caught more debris than they shed and the gutters are now clogged worse than before. Lawn crew ran over the sprinkler heads twice and the company billed me for the time they spent apologizing.

NM
Nuala McCarthy
Oct 1, 2026

Blinds snapped first week

Appliance repair diagnosed the wrong part twice, charged for both visits, and the washer still does not spin. Smart lock locked me out of my own house during an update and I had to call a locksmith.

SD
Siobhan Doyle
Sep 28, 2026

Couch arrived earlier than promised

Smart thermostat paid for itself in a single winter and my hallway finally stays at the temperature I set. Rug pad kept the new runner from slipping and added a surprising amount of cushion to the hallway.

MO
Matilda O'ReillyVerified
Sep 29, 2026

Smart lights are addictive

Humidifier runs for days on a single tank and finally stopped the static shocks in our carpeted bedrooms.

DW
Daisy WalshVerified
Sep 29, 2026

Installers were true professionals

Window installers protected my hardwood floors with runners and vacuumed every room before leaving. Lawn crew edges the beds like a putting green and never leaves clippings on the driveway.

SR
Sophie Ryan
Sep 27, 2026

Quality nightstands at last

Painter sanded, filled every nail hole, and the trim looks like it belongs in a new build.

GB
Gareth ByrneVerified
Sep 29, 2026

Washer dryer combo rocks

I was shocked how quietly the new French door fridge runs; you literally cannot hear it from the next room.

DO
Dara O'NeillVerified
Sep 26, 2026

Dishwasher install was seamless

Mattress topper added just the right amount of plushness to a bed that had grown too firm with age.

OO
Oisín O'ConnorVerified
Sep 28, 2026

Reupholstery looks brand new

Fireplace service technician cleaned the burner, replaced the thermocouple, and the pilot lights on the first try.

CO
Callum O'SullivanVerified
Sep 27, 2026

Smart thermostat changed everything

Mattress protector is cool to the touch and genuinely waterproof as a toddler incident recently confirmed. Smart lights were paired with my hub in under ten minutes and the scenes make movie night feel like a theater.

DO
Dylan O'BrienVerified
Sep 26, 2026

Washer uses way less water

Our new sectional arrived two days early and the delivery team placed it exactly where we asked without a scratch on the walls. Mattress protector is cool to the touch and genuinely waterproof as a toddler incident recently confirmed.

BM
Benjamin MurphyVerified
Sep 25, 2026

Reliable handyman every time

Painters taped every edge, laid down drop cloths on every surface, and the final coat is flawless under daylight. Smart lock lets me grant one time codes to the dog walker and I always know when the door was used.

AR
Alfie ReidVerified
Sep 24, 2026

Fireplace service exceeded expectations

Our dining table arrived with every piece labeled, every bolt bagged, and assembly took under thirty minutes.

JC
Jack Cox
Sep 26, 2026

Chimney sweep super thorough

Smart smoke detector linked to my phone and gave me an early warning when I burned toast two states away.