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Ro

Verified

Direct-to-patient telehealth

Health & BeautyNew York, USro.co
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Reviews (2,615)

OW
Oisín WhiteVerified
Oct 14, 2026

Hit or miss telehealth

Mixed bag honestly; the counter staff are warm, but the phone line goes straight to voicemail every time.

DJ
Dara Jackson
Oct 14, 2026

App crashes mid-workout

Pharmacy refused to honor a manufacturer coupon that was explicitly accepted at every other location nearby. Pharmacist missed a dangerous interaction between two of my prescriptions, which my cardiologist caught later. Chatbot replaced the actual provider on follow-ups, which is not what a medical service should do.

GW
Gareth WatsonVerified
Oct 14, 2026

Pharmacist knew everyone

My skin cleared within a month of using the recommended cleanser and lightweight moisturizer every night. Pharmacy saved me money by flagging a cheaper generic I had never even heard of before. Serum thickened my brows and strengthened my lashes within eight weeks of nightly use.

SM
Sophie MitchellVerified
Oct 14, 2026

Progress photos look amazing

Loved the mindful minutes feature; it nudges me into a short break during long work meetings. Hydrating sheet masks packed in reusable sleeves made my pre-wedding week genuinely relaxing.

DS
Daisy Shaw
Oct 13, 2026

Hydration levels through roof

Finally found my cleanser; after years of hunting, this balm washes clean without stripping skin. Insurance pricing shows up before I check out, so there are never any surprises at pickup.

MM
Matilda MurphyVerified
Oct 14, 2026

Pharmacist was wonderful

Delivery arrived packed in a cool pouch, and the gel serum stayed perfectly chilled through transit.

SD
Siobhan DoyleVerified
Oct 13, 2026

Night cream feels dreamy

Doctor was friendly and fast; the entire visit wrapped in twelve minutes with a real plan. Pharmacy app lets me chat with a tech, and someone replies within a few minutes every time.

NM
Nuala McLoughlinVerified
Oct 11, 2026

Telehealth was useless

Serum oxidized within a month, and the smell told me well before the discoloration confirmed it. Pickup required three trips because the order was never actually ready when the text said ready. Pharmacy switched my generic without notice, and the new pill triggered a reaction I now have to document.

GT
Giovanni ThompsonVerified
Oct 12, 2026

Loved the sample pack

Doctor actually listened to my full history before prescribing, which my last provider never did.

CJ
Christina JohnsonVerified
Oct 10, 2026

Convenient home delivery

No more clinic waits because the online intake form captures everything before the video call starts.

EB
Elowen BuchananVerified
Oct 9, 2026

Retinol without the burn

Been using the meditation sessions nightly, and my average resting heart rate has dropped noticeably. Love that the macro tracker auto-fills frequent meals, so logging dinner takes seconds instead of minutes. Breath work exercises built into the warm-up really helped my anxiety before cardio sessions.

HB
Henry BevanVerified
Oct 8, 2026

Compassionate virtual provider

Convenient home delivery saved me a trip during a bad flare-up, which really mattered that week. Mindful minutes stuck because the app layers them into my calendar instead of nagging me.

FH
Finley HowellsVerified
Oct 10, 2026

Love the sleep insights

Teleconsult captured my symptoms accurately through the intake form and saved us a full ten minutes. Been using the fiber supplement for two months and digestion has never been more predictable. Two weeks on the beginner yoga track and my lower back pain has basically disappeared.

ML
Mason LawsonVerified
Oct 7, 2026

Loved the gentle exfoliant

Love that the macro tracker auto-fills frequent meals, so logging dinner takes seconds instead of minutes. Progress photos stored in the app helped me see changes I would have otherwise missed in the mirror.

RJ
Riley JonesVerified
Oct 8, 2026

Loved my patch test

My trainer feels personal because she remembers my knee history and swaps lunges without asking. Dropped weight sustainably on a plan that let me log takeout honestly without any guilt.

CJ
Conor Johnson
Oct 7, 2026

Great moisturizer value

Having a licensed provider available on evenings and weekends has made managing my condition much easier. Our household now shares one wellness profile, so each family member sees their own personalized plan.

PH
Padraig HallVerified
Oct 6, 2026

Great counseling on dosage

Compassionate virtual provider followed up by message two days later just to check in on me. Workouts progress gradually, and my trainer notes exactly which muscle group tomorrow's session will target. Within two weeks of the new routine, my barrier felt stronger and the dry patches calmed right down.

HH
Hamish HillVerified
Oct 7, 2026

Finally found my cleanser

Retinol without the burn thanks to the slow-release formula and a step-up schedule from the pharmacist.

AM
Amelia MorganVerified
Oct 5, 2026

App keeps me moving

Mail-order pricing beats my old copay by half, even with the discount card I used before. Classes finish with a cooldown that genuinely stretches me out instead of just a token thirty seconds.

CL
Charlotte LeeVerified
Oct 6, 2026

Perfect for sensitive skin

Finally saw results after years of random products, thanks to a single structured morning routine. Breath work exercises built into the warm-up really helped my anxiety before cardio sessions.

TJ
Torbjörn JohanssonVerified
Oct 5, 2026

Doctor really listened

Pharmacists here always double-check for interactions and explain the dosing in plain language.

OC
Olivia ClausenVerified
Oct 3, 2026

Steps add up fast

Daily sunscreen goes on sheer and sits perfectly under makeup, which is a miracle for my oily skin.

OH
Olof HaugenVerified
Oct 2, 2026

Supplements arrived promptly

Workouts I actually finish because the sessions clock in under thirty minutes and feel focused. Pharmacy staff caught a drug interaction my previous doctor overlooked and called the office themselves.

LF
Lukas Fredriksson
Oct 2, 2026

Wellness app worth paying

This moisturizer melts into my skin, and the subtle scent fades within a few minutes of application. Soothed my eczema in a week with the fragrance-free balm and the gentle oatmeal body wash.

CW
Caroline WeberVerified
Oct 2, 2026

Meditations help before bed

Soothed my eczema in a week with the fragrance-free balm and the gentle oatmeal body wash. Even my teenager stuck with the acne routine because the steps are quick and genuinely easy.

EM
Emma MassonVerified
Oct 2, 2026

Workouts I actually finish

Pharmacy app lets me chat with a tech, and someone replies within a few minutes every time. Mail-order pricing beats my old copay by half, even with the discount card I used before.

DL
Damien LambertVerified
Oct 2, 2026

Live classes feel real

Easy insurance billing meant my follow-up visit was processed before I had even left the parking lot.

HD
Hugo DelaunayVerified
Sep 29, 2026

Insurance pricing was transparent

Great moisturizer value when it comes in a jar large enough to last three or four months. Teleconsult captured my symptoms accurately through the intake form and saved us a full ten minutes. Pharmacy staff caught a drug interaction my previous doctor overlooked and called the office themselves.

CR
Capucine RoyerVerified
Sep 29, 2026

No more clinic waits

Switching my prescription from the old pharmacy was smooth, and the techs handled all the paperwork calls. Three refills in, and the auto-ship cadence is still matching my actual usage perfectly.

AV
Agathe VidalVerified
Sep 29, 2026

Doctor friendly and fast

Night mode on the app dims the screen so I can log meditation without wrecking my sleep.

GL
Gaspard Lefranc
Sep 30, 2026

Pickup window actually works

Appointment confirmation included a short questionnaire that made the actual visit twice as productive. Mail order showed up on time every single month, including holiday weeks, which was my main concern. Teledoc solved it quickly, and the lab orders were in my chart before I logged off the call.

NT
Nicolas ThibaultVerified
Sep 28, 2026

Barrier finally healed

Insurance pricing shows up before I check out, so there are never any surprises at pickup.

LL
Lilou Lemaire
Sep 28, 2026

Expired product sent

Zero help with questions during pickup; the pharmacist shrugged and pointed at a printed paper leaflet. Breakouts got worse through the entire first bottle, and the brand still charged me for the follow-up kit. Visit lasted a rushed five minutes, and the provider did not even look at the chart I filled out.

BC
Bjørn ChristiansenVerified
Sep 27, 2026

Dropped weight sustainably

Honestly, the drive-through pharmacy window is the best thing to happen to my busy mornings. Finally feel in control of my prescriptions since everything funnels through a single tidy app.

CF
Chloé FrançoisVerified
Sep 28, 2026

Cleaner routine, better face

Fitness goals finally feel within reach because the weekly check-ins keep me honest and consistent. Barely feel the serum after it absorbs, but the glow in the morning is absolutely unmistakable. Great counseling on dosage from the pharmacist helped me cut my morning fatigue in half.

FM
Florian MartinVerified
Sep 26, 2026

App logs wrong data

Dermatologist dismissed concerns about a changing mole, and I had to seek a second opinion elsewhere. Canceling the subscription was impossible without calling, and the hold time stretched past an hour. Telehealth visit was useless; the provider spent two minutes with me and prescribed something irrelevant.

LV
Léa VerdierVerified
Sep 26, 2026

Breath work helped anxiety

Breath work exercises built into the warm-up really helped my anxiety before cardio sessions.

ÉB
Éléonore BenoîtVerified
Sep 24, 2026

Pharmacist caught interaction

Pharmacy saved me money by flagging a cheaper generic I had never even heard of before.

EC
Elsa ChevallierVerified
Sep 25, 2026

Smooth prescription transfer

Our weekly refill arrived by courier before noon, neatly packed with clear patient instructions.

ÉS
Édouard SimonVerified
Sep 25, 2026

HIIT programs feel safe

Hydration levels have been consistently higher since the app started reminding me to sip hourly. Smarter routine already after one coaching call, because the plan actually fit my lifestyle and goals. Mail order showed up on time every single month, including holiday weeks, which was my main concern.

MJ
Maxime JacquetVerified
Sep 23, 2026

Soothed my eczema

Love the sleep insights, especially the week-over-week trends that caught my late-night caffeine problem.

JR
Joséphine Renard
Sep 24, 2026

Scheduling was effortless

Barely feel the serum after it absorbs, but the glow in the morning is absolutely unmistakable. Perfect for sensitive skin, the barrier cream calmed my cheeks without stinging a single time.

HG
Hélène GautierVerified
Sep 23, 2026

My skin finally cleared

Wellness app worth paying for because the sleep insights alone reshaped my evening routine. Retinol without the burn thanks to the slow-release formula and a step-up schedule from the pharmacist.

SD
Sophie DupuisVerified
Sep 20, 2026

Mindful minutes stuck

Workout data flows cleanly into my health records app, which my cardiologist actually appreciates. Set up took two minutes, and the strength workouts fit my living room without any gear. Pickup counter zippy today despite the holiday rush, and the pharmacist still answered my question.

QL
Quentin LecomteVerified
Sep 20, 2026

Mail order on time

Spot treatment knocked out a cystic breakout overnight without leaving any dark marks behind. Convenient home delivery saved me a trip during a bad flare-up, which really mattered that week.

LF
Louise Fleury
Sep 19, 2026

Dangerous interaction missed

Painful side effects came up on the third day, and the provider portal ignored my messages for a week.

ÉC
Élise CharpentierVerified
Sep 19, 2026

Loved the simple plan

Not only was the dermatologist thorough, she also explained each ingredient and why she recommended it. Delivery arrived packed in a cool pouch, and the gel serum stayed perfectly chilled through transit. Set up took two minutes, and the strength workouts fit my living room without any gear.

NL
Nina Legrand
Sep 19, 2026

Overpriced for nothing

App crashed mid-workout three times in one week, erasing my logs each and every time. Charged for a provider visit that never happened, and the dispute process required my credit card company. Painful side effects came up on the third day, and the provider portal ignored my messages for a week.

NH
Nico HartmannVerified
Sep 18, 2026

Trainer feels personal

Our household now shares one wellness profile, so each family member sees their own personalized plan. Loved my patch test experience; the kit arrived with clear instructions and a provider follow-up.

KG
Käthe GruberVerified
Sep 18, 2026

Spot treatment that works

Night cream feels luxurious and keeps my cheeks plump even in the dry winter heat. Not only was the dermatologist thorough, she also explained each ingredient and why she recommended it.