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Pottery Barn

Verified

Classic home furniture

Home & GardenSan Francisco, USpotterybarn.com
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Reviews (6,592)

RP
Rhea PalVerified
Oct 16, 2026

Finally a reliable landscaper

Chimney sweep brought a HEPA vacuum, drop cloths, and a camera inspection that caught a cracked flue tile. Lawn crew edges the beds like a putting green and never leaves clippings on the driveway.

RI
Rajesh Iyengar
Oct 15, 2026

Cabinet refacing stunning

A chimney cap added by the service team has already stopped squirrels from staging break in attempts.

AT
Ashok TrivediVerified
Oct 14, 2026

Dishwasher install was seamless

I was shocked how quietly the new French door fridge runs; you literally cannot hear it from the next room. Patio heater warms a surprisingly wide circle and runs for hours on a single propane tank. Handyman repaired the drywall, repainted it, and matched the texture so well I cannot find where the hole was.

VK
Varun KhuranaVerified
Oct 14, 2026

Sofa feels like a cloud

Mattress firmness lands right where the website promised and my partner and I both wake up without stiffness. Our living room looks pulled together for the first time thanks to a well chosen floor lamp and area rug combo.

CA
Constanza ArayaVerified
Oct 16, 2026

Dishwasher cleans every dish

Pest exclusion work sealed every soffit gap and we have gone a full year rodent free. Rug pad kept the new runner from slipping and added a surprising amount of cushion to the hallway.

EP
Emiliano PáezVerified
Oct 13, 2026

Patio set survived winter

Installers removed the old dishwasher, hauled it away, and had the new one washing dishes within an hour of arrival. A home organizer helped us rebuild the pantry and the shelves still look magazine ready months later. Range hood is powerful enough to pull out the smoke from a seared steak without rattling the cabinets.

MM
Meera MitraVerified
Oct 14, 2026

Rug exceeded my expectations

Smart lock lets me grant one time codes to the dog walker and I always know when the door was used. Oven's air fry mode handles frozen foods better than the countertop unit it replaced and takes less counter space.

IS
Iván SalazarVerified
Oct 15, 2026

Carpet cleaner removed stains

Oven's air fry mode handles frozen foods better than the countertop unit it replaced and takes less counter space.

KV
Kiara VenkatesanVerified
Oct 14, 2026

Boxspring arrived packaged perfectly

Smart thermostat paid for itself in a single winter and my hallway finally stays at the temperature I set. Nightstands are solid wood, dovetail joined, and the drawers open with a satisfying weight. Pool service shows up the same day each week, tests the water, and sends a tidy email report after each visit.

GM
Gauri Malhotra
Oct 15, 2026

Quality nightstands at last

Driveway sealing crew prepped every crack, applied two coats, and the finish still looks fresh a year later. Window installers protected my hardwood floors with runners and vacuumed every room before leaving.

CC
Capucine CharrierVerified
Oct 14, 2026

Pool service always on time

Robot mop handled sticky kitchen floors better than I expected and the base refills and cleans itself. I am genuinely impressed by how well the dishwasher cleans baked on lasagna without any pre rinsing.

MS
Margareta Söderberg
Oct 14, 2026

Fireplace service exceeded expectations

Lawn crew edges the beds like a putting green and never leaves clippings on the driveway. Cabinet refacing cost a fraction of a full remodel and the new doors look like they came off a showroom floor. Light fixtures arrived packaged with care and the installer leveled every one so the shades line up perfectly.

AL
Alma LauridsenVerified
Oct 12, 2026

Delivery was flawless

A tile grout cleaning session made my shower look like it had been re-grouted for a fraction of the cost.

MC
Mattias ChristiansenVerified
Oct 14, 2026

Comfortable sleep night one

Smart smoke detector linked to my phone and gave me an early warning when I burned toast two states away. Air purifier cut the dust on my end tables in half and I can tell the difference during allergy season.

LV
Léna VerdierVerified
Oct 12, 2026

Quick plumbing fix same day

HVAC technician explained every reading, replaced the capacitor, and the system has cooled perfectly for a full summer. Painters taped every edge, laid down drop cloths on every surface, and the final coat is flawless under daylight. Window installers protected my hardwood floors with runners and vacuumed every room before leaving.

RB
Romain BessonVerified
Oct 13, 2026

Window cleaning was spotless

Washer and dryer pair handles comforters, work clothes, and delicates in cycles short enough to run back to back. Patio furniture survived two coastal winters without a hint of rust thanks to the powder coated frames.

LG
Lilou GaillardVerified
Oct 13, 2026

Smart lights are addictive

Furniture store honored a price match without any fuss and threw in free white glove delivery. Pest control actually solved the ant trail along the kitchen baseboard and followed up a month later for free.

MD
Margaux DufourVerified
Oct 13, 2026

Gutter guard really works

Robot vacuum maps the house, avoids rugs it should avoid, and empties itself into the base without me lifting a finger. HVAC technician explained every reading, replaced the capacitor, and the system has cooled perfectly for a full summer.

FB
Fabien BoulangerVerified
Oct 11, 2026

Washer uses way less water

Cabinet refacing cost a fraction of a full remodel and the new doors look like they came off a showroom floor.

BC
Bastien Chrétien
Oct 10, 2026

Doorbell cam works perfectly

Mattress protector is cool to the touch and genuinely waterproof as a toddler incident recently confirmed. The deep cleaner tackled a spot on the carpet that had defeated three previous attempts.

DB
Dylan ByrneVerified
Oct 11, 2026

Impressive customer support

Hardwood floor refinishers covered every piece of furniture, sealed off the rooms, and the finish is glassy and even.

BQ
Bella QuinnVerified
Oct 11, 2026

Fridge runs whisper quiet

Light fixtures arrived packaged with care and the installer leveled every one so the shades line up perfectly.

LK
Lucas KavanaghVerified
Oct 11, 2026

Carpet cleaner shrunk rug

Carpet cleaner shrank an area rug and insisted that outcome was within normal expectations.

FG
Florence GrantVerified
Oct 10, 2026

Lawn crew missed edges

Mattress topper added some softness but it bunches toward one side after a week of use. Delivery was on time but the installer did not seem familiar with the brand and I had to call support.

DR
Daniel RennieVerified
Oct 9, 2026

Fast appliance repair visit

Landscaper redesigned the front beds with drought tolerant plants that have thrived through the hottest months. Fridge water filter is easy to replace, the ice maker is fast, and the organization inside is excellent.

PL
Phoebe LloydVerified
Oct 9, 2026

Reupholstery looks brand new

Painter sanded, filled every nail hole, and the trim looks like it belongs in a new build.

AP
Alfie PalmerVerified
Oct 11, 2026

Hardwood floors look amazing

Handyman repaired the drywall, repainted it, and matched the texture so well I cannot find where the hole was. Boxspring came vacuum packed and expanded to full size within an hour without the usual off gassing smell.

CW
Charlotte WilliamsVerified
Oct 11, 2026

Air purifier calmed allergies

Pest technician explained what he was spraying and where, which my asthmatic kid and I truly appreciated.

OR
Oscar RobinsonVerified
Oct 9, 2026

Tile grout cleaning amazed me

Garage door springs were replaced the same morning I called and the technician tightened the opener chain too. Light fixtures arrived packaged with care and the installer leveled every one so the shades line up perfectly.

MJ
Mia JacksonVerified
Oct 10, 2026

Rug sheds a bit

Nice looking dining set but the chairs feel wobbly and the finish has already scuffed in a few places. Reupholstery is well made but the fabric does not match the swatch I was shown as closely as I hoped. Mattress is okay but the edge support collapses when I sit down to put on my shoes.

HB
Harry BakerVerified
Oct 8, 2026

Best mattress purchase ever

Rug feels thick and plush underfoot and the colors have not faded even in a sunny south facing room.

OL
Owain LeeVerified
Oct 9, 2026

Lawn care crew excellent

Our new refrigerator fit the awkwardly tight opening and the installer trimmed the doorframe without charging extra. Appliance repair tech diagnosed the washer in minutes and had the parts on the truck ready to install.

CK
Clara KellyVerified
Oct 7, 2026

Washer dryer combo rocks

Smart lights were paired with my hub in under ten minutes and the scenes make movie night feel like a theater. I love how the memory foam contours to my shoulder while still supporting my hips through the night.

HO
Hamish O'ReillyVerified
Oct 7, 2026

Beautiful solid wood table

I am genuinely impressed by how well the dishwasher cleans baked on lasagna without any pre rinsing.

SC
Seren Carroll
Oct 8, 2026

Patio set faded quickly

Appliance delivery left scuff marks on the hallway hardwood that took some effort to buff out. Appliance repair was quick but the technician left tools on the counter and I had to call for pickup.

CM
Cian MacDonaldVerified
Oct 7, 2026

Light fixtures are stunning

Window cleaning crew did the inside, outside, screens, and tracks for the price I was quoted on the phone. I was shocked how quietly the new French door fridge runs; you literally cannot hear it from the next room. Mattress topper added just the right amount of plushness to a bed that had grown too firm with age.

IM
Iona McGregorVerified
Oct 9, 2026

Mattress topper saved my back

Our dining table arrived with every piece labeled, every bolt bagged, and assembly took under thirty minutes. Sofa cover zipper is heavy duty and the cushions have been machine washable without any shrinkage.

EV
Eoin VaughanVerified
Oct 8, 2026

Great value king frame

Rug pad kept the new runner from slipping and added a surprising amount of cushion to the hallway. Mattress edge support is strong enough that I can sit on the side without the whole bed tipping toward me. Doorbell camera captures packages, visitors, and the occasional raccoon with crisp detail even at night.

AH
Aisling HowellsVerified
Oct 7, 2026

Furniture assembly flawless

Reupholstery brought my grandmother's armchair back to life and the fabric choice looks better than the original.

CF
Conor FisherVerified
Oct 7, 2026

Installers were true professionals

A deep cleaning crew spent four hours and tackled baseboards, blinds, and the inside of the oven.

DW
Dominik WalterVerified
Oct 6, 2026

HVAC tune up perfect

A plumber routed a new line for the ice maker through a path I never would have thought of myself. Smart smoke detector linked to my phone and gave me an early warning when I burned toast two states away. Landscaper redesigned the front beds with drought tolerant plants that have thrived through the hottest months.

SO
Susanne OttoVerified
Oct 6, 2026

Reliable handyman every time

Carpet cleaner lifted a red wine stain my previous service swore was permanent. Our new patio umbrella base is heavy enough to survive gusts that used to flip the old one over. I am genuinely impressed by how well the dishwasher cleans baked on lasagna without any pre rinsing.

PB
Philipp BachmannVerified
Oct 7, 2026

Robot vacuum is magical

Fireplace service technician cleaned the burner, replaced the thermocouple, and the pilot lights on the first try. Range came with a knowledgeable installer who tested every burner, the oven, and the convection fan.

FS
Finja SchwarzVerified
Oct 7, 2026

Mattress topper lumpy quickly

Smart hub bricked itself after an auto update and the only support option was a chat bot that could not help. Carpet installer stretched the padding incorrectly and the seams show through the carpet in several rooms.

AD
Adam DuboisVerified
Oct 7, 2026

Painters did meticulous work

Patio furniture survived two coastal winters without a hint of rust thanks to the powder coated frames.

LM
Laure MoreauVerified
Oct 5, 2026

Window installers were tidy

Carpenter built custom bookshelves that fit the alcove within a sixteenth of an inch on each side. Landscaper redesigned the front beds with drought tolerant plants that have thrived through the hottest months.

HG
Helene GärtnerVerified
Oct 6, 2026

Couch arrived earlier than promised

I was surprised how much quieter my living room became after upgrading the windows to double pane.

LK
Linus KönigVerified
Oct 6, 2026

Transformed our living room

I love how the memory foam contours to my shoulder while still supporting my hips through the night.

SB
Solène BernardVerified
Oct 4, 2026

Smart thermostat changed everything

Window installers protected my hardwood floors with runners and vacuumed every room before leaving. Mattress topper added just the right amount of plushness to a bed that had grown too firm with age.

JD
Juliette DupontVerified
Oct 5, 2026

Oven heats evenly now

A locksmith rekeyed every exterior door, including the garage, in under an hour.