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Neutrogena

Verified

Dermatologist recommended

Health & BeautyLos Angeles, USneutrogena.com
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Reviews (870)

HL
Henry LloydVerified
Oct 16, 2026

Barrier finally healed

Barely feel the serum after it absorbs, but the glow in the morning is absolutely unmistakable.

RP
Rose Pritchard
Oct 13, 2026

Scheduling was effortless

HIIT programs scale down for recovery days, so I never feel like I am forcing a hard workout.

LM
Louie Munro
Oct 13, 2026

Yoga classes keep flowing

Finally saw results after years of random products, thanks to a single structured morning routine. Finally found my cleanser; after years of hunting, this balm washes clean without stripping skin. Classes finish with a cooldown that genuinely stretches me out instead of just a token thirty seconds.

AR
Aisling RobertsonVerified
Oct 9, 2026

Hydration levels through roof

Serum worth every penny if your goal is a brighter, more even tone within a few short months. Retinol without the burn thanks to the slow-release formula and a step-up schedule from the pharmacist.

EN
Ewan Nolan
Oct 9, 2026

Loved my patch test

I love that the fitness app syncs with my wearable so step counts and sleep flow in automatically. Appointment confirmation included a short questionnaire that made the actual visit twice as productive.

NM
Noah MurrayVerified
Oct 7, 2026

Meditations help before bed

Breath work exercises built into the warm-up really helped my anxiety before cardio sessions.

PR
Phoebe RyanVerified
Oct 6, 2026

Cleaner routine, better face

Steps add up fast when the app plays a short celebratory sound at every thousand mark. Finally found a sunscreen that layers under makeup without pilling or leaving a chalky white cast. Pharmacy saved me money by flagging a cheaper generic I had never even heard of before.

EK
Ethan Kelly
Oct 4, 2026

Mail order on time

My trainer feels personal because she remembers my knee history and swaps lunges without asking.

NP
Nuala ParkerVerified
Oct 2, 2026

Fitness goals within reach

Mail order showed up on time every single month, including holiday weeks, which was my main concern.

DY
Declan Young
Sep 29, 2026

Scent-free and gentle

Refill reminders ping me three days early, so I never scramble at the counter again.

CT
Carolina ToledoVerified
Sep 29, 2026

Finally found my cleanser

Insurance pricing shows up before I check out, so there are never any surprises at pickup. Doctor actually listened to my full history before prescribing, which my last provider never did. Shipping updates arrived every step from pharmacy to porch, which gave me real peace of mind.

AM
Andrés MirandaVerified
Sep 27, 2026

Insurance pricing was transparent

Perfect for sensitive skin, the barrier cream calmed my cheeks without stinging a single time.

MU
Mariana UrbinaVerified
Sep 26, 2026

Pharmacist caught interaction

No more clinic waits because the online intake form captures everything before the video call starts. Fitness goals finally feel within reach because the weekly check-ins keep me honest and consistent. Three refills in, and the auto-ship cadence is still matching my actual usage perfectly.

YC
Yolanda CamachoVerified
Sep 25, 2026

Daily SPF I love

Our household now shares one wellness profile, so each family member sees their own personalized plan.

CR
César Reyes
Sep 21, 2026

Painful side effects ignored

Spent four hours on hold trying to transfer a single prescription, and the call eventually dropped on me. Serum burned my face within an hour, and support flat refused a refund even with clear photos. Trainer never showed up for the live session, and the chat replay was useless for an active workout.

TI
Trinidad IbáñezVerified
Sep 19, 2026

Retinol without the burn

Easy insurance billing meant my follow-up visit was processed before I had even left the parking lot. Clear acne in weeks after years of struggling, with no harsh prescription and no flare-up. Pharmacists here always double-check for interactions and explain the dosing in plain language.

MC
Martina Carboni
Sep 18, 2026

Doctor really listened

Pickup window actually works like it should, and staff waved me through without any line. Yoga classes keep flowing even on travel days, since every workout runs on just a hotel mat.

VG
Viola GrecoVerified
Sep 16, 2026

Pickup window actually works

Finally found my cleanser; after years of hunting, this balm washes clean without stripping skin. Loved my patch test experience; the kit arrived with clear instructions and a provider follow-up.

PC
Pasquale Coppola
Sep 16, 2026

Billing nightmare

Pharmacy switched my generic without notice, and the new pill triggered a reaction I now have to document. Counter staff were rude when I asked about generic alternatives, as if the question itself was offensive.

SS
Stefania SilvestriVerified
Sep 15, 2026

Fragrance made me sneeze

Visit lasted a rushed five minutes, and the provider did not even look at the chart I filled out. Chat support kept transferring me between departments without ever answering my simple refill question.

AC
Angharad Connolly
Sep 13, 2026

Workouts injured my knee

Insurance claim rejected twice despite preauthorization, and no one at either office took any ownership.

AG
Amelia GallagherVerified
Sep 10, 2026

Loved the gentle exfoliant

Mindful minutes stuck because the app layers them into my calendar instead of nagging me. Pickup took under five minutes, even during the Monday morning rush at the counter.

FO
Freddie O'SullivanVerified
Sep 8, 2026

Charged after cancellation

Expired product arrived in the box, and the exchange took three weeks and multiple frustrating emails.

ZP
Zara PriceVerified
Sep 6, 2026

Dropped weight sustainably

Our weekly refill arrived by courier before noon, neatly packed with clear patient instructions. Pharmacy staff caught a drug interaction my previous doctor overlooked and called the office themselves.

CA
Callum AndersonVerified
Sep 4, 2026

Mindful minutes stuck

Pharmacy staff caught a drug interaction my previous doctor overlooked and called the office themselves. Smooth prescription transfer took a single phone call, and refills popped up in the app the next day.

IB
Iona BakerVerified
Sep 4, 2026

Finally saw real results

Compassionate virtual provider followed up by message two days later just to check in on me.

BC
Bryn Clark
Sep 2, 2026

Night cream feels dreamy

Progress bar across the dashboard keeps me motivated to close every ring, even on rest days. Compassionate virtual provider followed up by message two days later just to check in on me. Pharmacy staff caught a drug interaction my previous doctor overlooked and called the office themselves.

AE
Arthur EdwardsVerified
Aug 30, 2026

Doctor cancelled last minute

Prescription label was unreadable, with a smudged dosage line that I had to call to confirm later. Trainer never showed up for the live session, and the chat replay was useless for an active workout.

DJ
Danielle JonesVerified
Aug 30, 2026

Live classes feel real

Honestly, the drive-through pharmacy window is the best thing to happen to my busy mornings. Wellness app worth paying for because the sleep insights alone reshaped my evening routine.

VH
Victoria HarrisonVerified
Aug 28, 2026

Breath work helped anxiety

Appointment slots open at six in the morning, which fits my overnight shift schedule perfectly. Progress bar across the dashboard keeps me motivated to close every ring, even on rest days. Our weekly refill arrived by courier before noon, neatly packed with clear patient instructions.

GC
Grainne ChapmanVerified
Aug 27, 2026

Sometimes fast, sometimes crawl

Fitness tracker is so-so; heart rate reads reliably, but sleep stages seem randomly assigned each night. Insurance quirks slowed me down for two weeks before the first refill finally cleared through.

AB
Angus BowenVerified
Aug 25, 2026

Pharmacy saved me money

Game changer for refills because the auto-sync pulls prescriptions from every provider into one spot. App keeps me moving by scheduling two short walks between meetings whenever I have a packed day.

SH
Stephen HamiltonVerified
Aug 22, 2026

Convenient home delivery

Classes finish with a cooldown that genuinely stretches me out instead of just a token thirty seconds. Finally feel in control of my prescriptions since everything funnels through a single tidy app.

RA
Robert AdamsVerified
Aug 21, 2026

Order never arrived

Pharmacy service was rude from the second I walked in, and the lines never seemed to move at all. Order never arrived; tracking said delivered, support said reshipped, and neither package ever actually showed up. Wrong medication was dispensed last week; thankfully I noticed before swallowing a single dose.

JF
Jacob Fraser
Aug 19, 2026

Doctor dropped the call

Received the wrong strength on my prescription, and correcting it took another five business days of calls. Charged for a provider visit that never happened, and the dispute process required my credit card company. Insurance claim rejected twice despite preauthorization, and no one at either office took any ownership.

DF
Dervla FlynnVerified
Aug 18, 2026

HIIT programs feel safe

Doctor was friendly and fast; the entire visit wrapped in twelve minutes with a real plan. Honestly, the drive-through pharmacy window is the best thing to happen to my busy mornings. Mindful minutes stuck because the app layers them into my calendar instead of nagging me.

CQ
Cian QuinnVerified
Aug 16, 2026

Spot treatment that works

Pickup counter zippy today despite the holiday rush, and the pharmacist still answered my question. Not only was the dermatologist thorough, she also explained each ingredient and why she recommended it. Workout library updates weekly, so I never feel like I am repeating yesterday's exact routine.

EW
Elowen Walsh
Aug 14, 2026

Pharmacist knew everyone

Hydrating sheet masks packed in reusable sleeves made my pre-wedding week genuinely relaxing. Three refills in, and the auto-ship cadence is still matching my actual usage perfectly.

RH
Raymond HowardVerified
Aug 13, 2026

Clear enough once learned

Fine for the price, but do not expect any dramatic transformations from the basic skincare set. Telehealth visits are fine, though the provider rotation makes it hard to build any continuity.

MD
Matthew DiMaggioVerified
Aug 11, 2026

Supplements arrived promptly

Virtual care done right means a real provider, real listening, and a real plan after the visit. Shipping updates arrived every step from pharmacy to porch, which gave me real peace of mind.

EA
Eilidh AllenVerified
Aug 9, 2026

Game changer for refills

Dropped weight sustainably on a plan that let me log takeout honestly without any guilt. Pharmacist spent fifteen minutes walking my mother through her new blood pressure regimen.

AM
Aidan MorrisVerified
Aug 8, 2026

My skin finally cleared

Love the sleep insights, especially the week-over-week trends that caught my late-night caffeine problem. Convenient home delivery saved me a trip during a bad flare-up, which really mattered that week. Two weeks on the beginner yoga track and my lower back pain has basically disappeared.

BL
Beatrice LewisVerified
Aug 7, 2026

Fast telehealth visit

After switching to the retinol serum, my fine lines softened and my texture looks noticeably smoother.

GR
Grace RobinsonVerified
Aug 5, 2026

Decent provider rotation

Workouts are solid overall, but the metric dashboard surfaces numbers I do not fully understand. Scheduling worked once I figured out the app layout, which was not nearly as intuitive as advertised.

EB
Edward BrownVerified
Aug 4, 2026

Great moisturizer value

Simple refill process means tapping once and picking up the same afternoon on my way home.

SH
Siobhan HolmesVerified
Jul 31, 2026

Workouts I actually finish

Teledoc solved it quickly, and the lab orders were in my chart before I logged off the call. Insurance pricing was transparent at checkout, so I always know my out-of-pocket before I confirm. Appointment confirmation included a short questionnaire that made the actual visit twice as productive.

SM
Sean MasonVerified
Jul 31, 2026

Simple refill process

Pharmacist knew everyone in the queue by name and still kept the line moving quickly. Smarter routine already after one coaching call, because the plan actually fit my lifestyle and goals.

SH
Seren HowellVerified
Jul 30, 2026

Dermatologist on demand

Within two weeks of the new routine, my barrier felt stronger and the dry patches calmed right down. Classes finish with a cooldown that genuinely stretches me out instead of just a token thirty seconds.

IF
Isla FlemingVerified
Jul 26, 2026

Beautiful glass skin result

Love that the macro tracker auto-fills frequent meals, so logging dinner takes seconds instead of minutes.

TH
Theo Henderson
Jul 26, 2026

Loved the sample pack

Serum thickened my brows and strengthened my lashes within eight weeks of nightly use.