YD
Yanis Dupont
Oct 14, 2026
Repair done ahead of schedule
Love that the courtesy wash after service is actually a proper wash, not a quick spray and go.
Love that the courtesy wash after service is actually a proper wash, not a quick spray and go.
Trade-in paperwork was done electronically and I was handed a check the same afternoon.
They tracked down a hard-to-find part from another dealer in two days flat. Trade-in paperwork was done electronically and I was handed a check the same afternoon.
Owner of the shop walked over to introduce himself and thank me for choosing a small independent garage.
Even the receptionist was knowledgeable about trims and could answer questions while I waited. Financing was wrapped up in under an hour and every fee was disclosed upfront with no surprise add-ons at signing.
Phone staff answered on the second ring and had my service history pulled up before I finished my first sentence.
Clean, modern, well-lit service bay where you can actually watch your car being worked on through glass. Shuttle driver was friendly, drove carefully, and even recommended a great sandwich shop near the office. Online checkout flow let me compare trims, lock a rate, and schedule delivery in one evening.
Transmission flush was overdue and the car shifts noticeably smoother after their work.
Picked up on a small coolant leak during a free courtesy check that another shop had missed. After the brake job the pedal feels firm, the car tracks straight, and there is zero vibration at speed.
Rust-proofing warranty was explained plainly and I never once felt steered toward the pricier package.
Service appointment reminders came via text with easy reschedule links, which was genuinely useful. I called with a stupid question about my dashboard warning light and they walked me through it kindly. Even the detail work after the body repair felt obsessive in the best possible way.
Nothing felt rushed, and the salesperson sat in the passenger seat and demonstrated features patiently.
A courtesy inspection flagged a tire with a slow leak before it ever became a real problem. Service manager personally called the next day to make sure the squeak was fully resolved. They tracked down a hard-to-find part from another dealer in two days flat.
Delivery driver walked me through every control before leaving and even paired my phone to the system. Love that the courtesy wash after service is actually a proper wash, not a quick spray and go.
Delivery experience was so smooth it almost felt anticlimactic in the best way.
A middle-tier dealer where you have to stay alert during paperwork but the service team is generally fair. Waiting lounge was clean and quiet, but the promised two hour wait stretched into four.
Really felt like the salesperson wanted me in the right car rather than the most expensive car.
Mechanic was skilled, however the shop foreman kept interrupting my questions with sales pitches for other services. A middle-of-the-road dealership where nothing was terrible but nothing really impressed me either.
After the alignment the tires are wearing evenly for the first time in two years.
Pickup arrived two days earlier than the promised window, which was a very welcome surprise.
Finance office had my paperwork pre-filled and my signature was done in about ten minutes.
Finance manager actively helped me shave a point off the rate instead of upselling warranties. Online checkout flow let me compare trims, lock a rate, and schedule delivery in one evening.
They offered to buy my car outright even though I was not trading it in, and the offer was strong.
Service manager personally called the next day to make sure the squeak was fully resolved. They offered to buy my car outright even though I was not trading it in, and the offer was strong.
Even the detail work after the body repair felt obsessive in the best possible way. Service advisor sent photos of the worn components so I could decide calmly instead of under pressure in the bay.
Mobile mechanic came to my office and swapped the battery while I was in a meeting. Noticed a tiny chip in the windshield at delivery and they immediately scheduled a free replacement.
Delivered my new car with a handwritten thank-you note and a small gift basket in the back seat. They delivered the car to my driveway on a flatbed, perfectly detailed and with a full tank of gas.
Showroom was quiet, well-lit, and the coffee bar made the wait feel like time well spent.
Service department opens at seven which fits perfectly with my morning commute drop-off.
Paperwork was almost entirely digital, which saved me a trip and a stack of printed forms. Clean waiting lounge with real snacks, decent coffee, and comfortable chairs for the ninety minute wait.
Mechanic took the time to show me the old parts and explain why each one had failed.
After the brake job the pedal feels firm, the car tracks straight, and there is zero vibration at speed. Clean, modern, well-lit service bay where you can actually watch your car being worked on through glass. Owner of the shop walked over to introduce himself and thank me for choosing a small independent garage.
Online scheduler let me pick the exact loaner model I wanted, which was a thoughtful touch. Finally found a mechanic who speaks plainly, writes clean invoices, and never upsells unnecessary work.
Took the car on a long test drive route that included highway, city, and a parking lot test. Delivered a certified pre-owned car with brand new tires, fresh brakes, and a two-year warranty included. Honest estimate turned a scary engine light into a twelve dollar sensor replacement.
A rare dealer where used inventory is priced close to market rather than thousands above. Finance manager actively helped me shave a point off the rate instead of upselling warranties. A courtesy inspection flagged a tire with a slow leak before it ever became a real problem.
Loaner vehicle was clean, modern, and had a full charge waiting when I arrived to drop mine off.
Had the oddest electrical gremlin and the tech chased it down over two visits without charging extra labor. Appreciate that they rotated the tires at no charge during a routine oil change. Certified pre-owned inspection paperwork was thorough and matched everything I found independently.
They delivered the car to my driveway on a flatbed, perfectly detailed and with a full tank of gas.
Mechanic diagnosed a transmission replacement when the actual fix was a thirty dollar sensor from a competitor. Warranty claim was denied on a technicality that nobody could point to in writing anywhere in my contract.
Financing was wrapped up in under an hour and every fee was disclosed upfront with no surprise add-ons at signing. Certified pre-owned inspection paperwork was thorough and matched everything I found independently.
Great financing rate well below what my credit union was willing to match.
Walked onto the lot and the sales advisor greeted me without any pressure, which made choosing a vehicle genuinely enjoyable. Service department opens at seven which fits perfectly with my morning commute drop-off.
After the body repair they returned the car vacuumed and washed, which was a small but classy touch. Phone staff answered on the second ring and had my service history pulled up before I finished my first sentence.
Owner personally test-drove my car with me to diagnose a vibration I had struggled to describe. Body shop blended the paint so well that I cannot tell which quarter panel was repaired. Financing was wrapped up in under an hour and every fee was disclosed upfront with no surprise add-ons at signing.
Delivered a certified pre-owned car with brand new tires, fresh brakes, and a two-year warranty included.
A rare combination of competitive pricing, fast turnaround, and genuinely polite staff throughout.
I showed up without an appointment on a Saturday and they still got my flat tire plugged in half an hour.
Dealer group has a reputation for honesty and this visit absolutely lived up to it. Loved that the service advisor remembered my name on the third visit without checking the computer.
Return of my lease vehicle took fifteen minutes and they waived two minor wear charges without being asked. Loaner vehicle was clean, modern, and had a full charge waiting when I arrived to drop mine off.
I recommend them to friends constantly and so far every single one has thanked me afterward.