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Factor

Verified

Prepared meal delivery

Food & DrinkBatavia, USfactor75.com
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Reviews (2,536)

NM
Nina MöllerVerified
Oct 15, 2026

Expired milk on shelf

Side dishes were burnt beyond recognition and tasted of ash and sadness.

FA
Fabian ArnoldVerified
Oct 15, 2026

Grocery store disaster

Meal kit ingredients arrived warm, with a torn ice pack soaking through everything. Service was rude from the first hello to the final receipt that was wrong.

JR
Julia RichterVerified
Oct 15, 2026

Packaging kept everything warm

Baked goods tasted like they came from a small neighborhood shop. App was intuitive and remembered my favorite order automatically.

KA
Käthe AlbrechtVerified
Oct 14, 2026

Order was perfectly accurate

Juice bar used whole fruit and vegetables right in front of me.

JB
Jan BachmannVerified
Oct 13, 2026

Fine but not craveable

Fine for a weeknight when nobody feels like cooking from scratch again. Steak was cooked correctly but the sides were a bit uninspired.

CL
Christina Lehmann
Oct 13, 2026

Breakfast burrito hit right

Catering platter arrived early, chilled, and gorgeously garnished with fresh herbs. Chef came out to check on us and recommended a perfect dessert. Delivery driver even helped carry my groceries up the stairs.

CH
Cole HallVerified
Oct 12, 2026

Craving fully satisfied

Spicy noodle bowl had just the right heat for my palate today.

GM
Grace Mooney
Oct 12, 2026

Portions worth the price

Shrimp tacos were succulent and the slaw added a perfect crunch. Dinner felt restaurant quality while costing far less than takeout tonight.

PA
Payton AdamsVerified
Oct 11, 2026

Cold brew hit the spot

Bagels were boiled right and had a lovely chewy crust around the edges. Perfectly crisp bacon came alongside eggs cooked exactly how I asked.

DH
Declan HoganVerified
Oct 11, 2026

Groceries always fresh

Dinner party catering was handled flawlessly from start to finish. Loyalty program emailed me a surprise free pastry on my birthday morning. Fresh ingredients were obvious the moment I bit into my sandwich at lunch.

JR
Jordan Russo
Oct 11, 2026

Clean modern cafe vibe

Every item on my grocery list was in stock and the produce looked beautifully arranged. Hot coffee, warm pastry, and a friendly smile made my commute much better.

SL
Serena Lewis
Oct 9, 2026

Flavorless frozen dinner

Pickup counter staff ignored me for ten minutes while chatting among themselves. Meal kit ingredients arrived warm, with a torn ice pack soaking through everything.

CJ
Catherine JordanVerified
Oct 8, 2026

Lunch break saver

Crust was crispy, cheese pulled perfectly, and toppings were abundant. Chef's special surprised me with an unexpected and lovely flavor combination. Every item on my grocery list was in stock and the produce looked beautifully arranged.

JF
Jerry Fitzgerald
Oct 9, 2026

Rude staff at pickup

Honestly I got food poisoning that same night and spent the next day miserable.

TW
Tiffany WardVerified
Oct 7, 2026

Sauce had great depth

Cold brew had a smooth finish that lingered pleasantly after each sip. Fresh ingredients were obvious the moment I bit into my sandwich at lunch.

MS
Michelle Schneider
Oct 8, 2026

Would try again maybe

Hot chocolate was okay but tasted a bit powdery rather than creamy. Breakfast burrito was fine but the tortilla was slightly dry around the edges. Fries were crispy but underseasoned and arrived without any dipping sauce.

KA
Kenneth AdamsVerified
Oct 6, 2026

Produce aisle looked lovely

Burger patty was juicy with a nice sear and quality bun. Steaming cup of tea came with a cute wooden stirrer on the saucer. Vegetables stayed crisp in the fridge for nearly two weeks after shopping.

MH
Madison HayesVerified
Oct 7, 2026

Satisfying from start to finish

Baristas were cheerful even at the end of a long shift. Pancakes were fluffy and the maple syrup tasted authentic rather than artificial.

LW
Logan WilliamsVerified
Oct 4, 2026

Dry inedible bread

Fries were drowning in old oil and tasted like a fryer gone bad. Soup was thinned with water to the point that it tasted like broth and nothing else.

MS
Mordecai Sanders
Oct 6, 2026

Melted ice cream delivered

Specials menu did not match what was actually available when we tried to order. Breakfast sandwich was cold in the middle and the cheese had not melted at all.

KL
Katherine LevyVerified
Oct 4, 2026

Impressed by the flavors

Dairy section was fully stocked and well organized when I visited.

ST
Samuel TurnerVerified
Oct 3, 2026

Beats cooking any day

Weekly meal plan has reduced our household food waste dramatically.

CM
Charlotte McDonaldVerified
Oct 2, 2026

Pickup was seamless

Smart deals in the app saved me around twenty percent this week alone. Kids meal came with healthy sides instead of only fries this time.

NJ
Nancy JacksonVerified
Oct 1, 2026

Mediocre weeknight meal

Prices have climbed and the generous portions seem to have shrunk accordingly.

MB
Matthew BellVerified
Oct 1, 2026

Great value for money

Takeaway was packaged thoughtfully with sauces separate from the main dish.

EO
Evelyn O'Connor
Sep 30, 2026

Fine for a quick bite

Pour over coffee was adequate but did not justify the premium price.

RC
Roger CooperVerified
Oct 2, 2026

Driver was so courteous

Veggie wrap was packed with crunchy, colorful, and clearly fresh fillings. Shrimp tacos were succulent and the slaw added a perfect crunch. Hearty bowl was filling without feeling heavy or greasy afterward.

KF
Klaus Ferrari
Oct 1, 2026

Baristas remember regulars

Kids meal came with healthy sides instead of only fries this time. Loyalty perks actually add up to meaningful savings over time.

AY
Angela YoungVerified
Sep 28, 2026

Fresh pastries done right

Specialty drink menu rotated with the season and felt thoughtful rather than gimmicky.

EH
Eric HamiltonVerified
Sep 29, 2026

Fresh salad for lunch

Portions were generous enough that I had leftovers for the next day.

IV
Isabella VanderbergVerified
Sep 29, 2026

Flavors popped on my tongue

Driver sent a courteous update when traffic slowed things down.

LB
Linda Brooks
Sep 27, 2026

Burger okay, fries soggy

Breakfast was average with eggs cooked a bit past my preference. Coffee was acceptable, though a bit bitter for my morning preference. Pour over coffee was adequate but did not justify the premium price.

DM
David Meyer
Sep 26, 2026

Fine for weekday dinner

Coffee was acceptable, though a bit bitter for my morning preference. Produce aisle was fine though the lighting made everything look tired.

JH
Joyce HallVerified
Sep 26, 2026

Nothing wrong, nothing special

Loyalty program feels mediocre compared to what competitors offer today.

ZE
Zachary EllisVerified
Sep 27, 2026

Breakfast done perfectly

Friendly barista chatted briefly without slowing the morning line down. Pour over coffee was expertly crafted and worth the small wait.

GM
Gianni MillerVerified
Sep 24, 2026

Deliciously consistent experience

Soup was piping hot and seasoned perfectly for a cold evening.

SR
Stephanie RossVerified
Sep 24, 2026

Simple ordering, happy belly

Flavors reminded me of a home cooked meal from my grandmother. Everyone at the table cleaned their plates without a single complaint.

RF
Ronald Friedman
Sep 23, 2026

Overcooked rubbery steak

My wait was over ninety minutes for food that arrived cold and incorrect. Worst customer service I have had in a long time at any restaurant. Driver smelled strongly of smoke and the food reeked when I unpacked it.

AC
Ann CollinsVerified
Sep 24, 2026

Chicken was tender inside

Breakfast platter had a perfect balance of savory and sweet elements. Family style platter easily fed four people with leftovers to spare.

HK
Hunter KennedyVerified
Sep 23, 2026

Weekly ritual now

Clean prep area was visible through the open kitchen window nearby. Delivery arrived within the promised window and the food was still steaming when I opened the bag at home.

DN
Duarte NevesVerified
Sep 21, 2026

Grocery store disaster

My card was charged for items the store never scanned at all. Produce bin was leaking, buzzing with fruit flies, and clearly needed cleaning. Vegetarian options were essentially just the sides without the meat, charged full price.

IL
Isabela LeiteVerified
Sep 23, 2026

Spotless dining area

Driver double checked my address and left the bag at the right door. Fresh herbs in the meal kit made a surprising flavor difference tonight.

GB
Giorgia BattagliaVerified
Sep 20, 2026

Fresh ingredients every time

Fresh baked bread was crusty outside and pillowy soft inside. Sunday brunch was unhurried and the service matched the mood perfectly. Burger patty was juicy with a nice sear and quality bun.

CG
Caio GuimarãesVerified
Sep 21, 2026

Shelves well stocked

Family style platter easily fed four people with leftovers to spare.

RF
Raffaele FioreVerified
Sep 20, 2026

Finally a reliable kitchen

Loyalty program emailed me a surprise free pastry on my birthday morning. Latte art was gorgeous and the espresso had rich chocolate notes.

PM
Pietro MarinoVerified
Sep 21, 2026

Loyalty points add up fast

Picking up produce felt like a trip to a farmers market in the neighborhood.

FB
Francesca BernardiVerified
Sep 20, 2026

Barista knows my order

Dumplings arrived piping hot with a perfectly chewy wrapper around them.

SC
Sofia ColomboVerified
Sep 18, 2026

Hearty bowl worth every cent

Breakfast bowl was colorful, filling, and clearly made that morning fresh.

MG
Margherita GuerraVerified
Sep 19, 2026

Really generous portions

My barista remembered my complicated drink order after only two visits. Smoothie tasted like real fruit instead of sugary syrup.

EB
Eleonora Bianchi
Sep 17, 2026

Vegan options are superb

Meal kit recipes have genuinely improved my weeknight cooking confidence. Flavors reminded me of a home cooked meal from my grandmother.